Privacy Policy

1. Introduction

Ihor Bereteli IT Solutions / Melvari ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal data in accordance with the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following categories of data:

• Account data: name, email, password (hashed)
• Shipping data: delivery addresses, phone number
• Order data: purchase history, payment status
• Communication: contact form messages, reviews
• Technical: IP address, browser type, cookies

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders
• Communicate about your orders (confirmations, shipping updates)
• Provide customer support
• Improve our website and products
• Send marketing emails (only with your consent)
• Comply with legal obligations

4. Data Sharing

We share your data only with:

• Stripe: payment processing (PCI DSS compliant)
• Shipping carriers: delivery fulfilment
• Email provider (Resend): transactional emails

We never sell your data to third parties.

5. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

6. Cookies

We use essential cookies for authentication, cart functionality and locale selection. We do not use third-party tracking cookies. Your theme preference is stored in localStorage.

7. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords (bcrypt) and secure payment processing. Access to personal data is restricted to authorized personnel only.

8. Data Retention

Account data is retained as long as your account is active. Order data is retained for 7 years for legal compliance. You can request account deletion at any time.

9. Contact

For privacy-related inquiries or to exercise your rights, contact us at [email protected].